The Hazard
CLASS 1 WARNING: FIRE AND BURN HAZARDS
Tesla is recalling Powerwall 2 AC battery systems. The battery can overheat, smoke, or catch fire. This poses a serious risk of injury, death, and property damage.
Tesla has received 22 reports of overheating. Six reports involved smoking, and five involved fire. There were reports of minor property damage. No injuries have been reported.
Why This Happens: Technical Breakdown
The Tesla Powerwall 2 uses lithium-ion batteries to store energy. In some units, these batteries can fail during normal use. This failure causes the battery to overheat. Overheating can lead to smoke and, in some cases, fire. This is a dangerous situation that can cause serious harm.
The problem seems to stem from a manufacturing defect within the battery cells themselves. This defect can cause internal shorts or other issues that lead to thermal runaway. Thermal runaway is when the battery gets hotter and hotter very quickly, eventually leading to fire or explosion. Tesla is working to identify and fix the root cause of this issue.
Affected Products
Check your product against the following:
- Powerwall 2
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Sentinel Action Plan
- STOP: Immediately check if your Tesla Powerwall 2 is part of the recall.
- DOCUMENT: Note the model number on the side of your Powerwall 2 unit.
- ACT: Contact Tesla to schedule a free inspection and repair or replacement.
Frequently Asked Questions
What is the Tesla Powerwall 2?
It’s a battery system that stores energy for your home. It can be used for backup power or to save money on electricity bills.
How do I know if my Powerwall 2 is affected?
Check the nameplate label on the side of the unit. If it says “Powerwall 2”, it might be part of the recall. Contact Tesla to confirm.
What should I do if my Powerwall 2 is recalled?
Contact Tesla right away. They will inspect your unit and repair or replace it for free.
Can I get compensation?
If you suffered injuries or property damage, you may be entitled to compensation. Use our free Legal Rights Assessment above.
Legal Rights Assessment
This recall involves severe, life-threatening safety risks. If you or a family member suffered injuries or property damage, you may be entitled to significant financial compensation.
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