The Hazard
ENTRAPMENT, FALL, TIP-OVER
These tower stools are dangerous for children. They can collapse or tip over while a child is using them. Also, a child’s body can get stuck in the openings on the sides of the tower. This creates a serious risk of injury or even death.
18 reports of collapsing stools, 11 injuries (contusions, cuts, and scrapes)
Technical Breakdown
The TOETOL HOME children’s tower stools are being recalled because they don’t meet safety standards. The stools can collapse under a child’s weight, or they can easily tip over, causing the child to fall. The design also has gaps that are big enough for a child’s torso to fit through, which can lead to entrapment if the stool tips.
The company has received multiple reports of these stools failing. This means there’s a real risk that a child could be seriously hurt while using one of these stools. It is important to stop using the product immediately.
This recall affects about 3,000 units sold online. The company is offering a full refund to customers who purchased the stool and follow the proper steps for destruction.
Affected Products
- TOETOL HOME-branded children’s tower stools, model DETD0001. Available in white, gray, and dark wood. Measures about 20 inches deep, 15 inches wide, and 36 inches tall.
Sentinel Action Plan
- STOP: Immediately stop using the recalled tower stools.
- DOCUMENT: Disassemble the stool and take a photo of the destroyed stool.
- ACT: Send the photo to TOETOLHOMEStepStoolsrecall@outlook.com and then dispose of the destroyed product. Contact TOETOL HOME for a full refund.
FAQ
What should I do if I own one of these stools?
Stop using it right away. Disassemble the stool, take a picture of the destroyed stool, send the picture to TOETOLHOMEStepStoolsrecall@outlook.com, and then throw away the destroyed stool. You will receive a full refund from TOETOL HOME.
How do I get a refund?
Contact TOETOL HOME at TOETOLHOMEStepStoolsrecall@outlook.com after you have destroyed the stool and sent them a picture of the destroyed product. They will provide instructions on how to receive your refund.
Can I get compensation?
If you suffered injuries or property damage, you may be entitled to compensation. Use our free Legal Rights Assessment above.