The Hazard
CLASS 1 WARNING: SUDDEN STEERING LOSS
The electric power steering module can fail without warning while driving, causing complete loss of steering assist. At highway speeds, this makes the vehicle extremely difficult to control. There have been 89 complaints and 12 crashes linked to this defect, including 5 injuries.
89 complaints, 12 crashes, 5 injuries. 185,000 trucks affected.
Why This Happens: Technical Breakdown
Modern trucks use an electric motor instead of a hydraulic pump to assist your steering. The motor is controlled by a small computer chip. In the affected trucks, a software bug causes the chip to occasionally freeze during certain temperature transitions — specifically when the truck goes from cold-soak (overnight parking in cold weather) to rapid acceleration.
When the chip freezes, the electric motor stops assisting. Your steering wheel suddenly becomes very heavy — like trying to turn a truck with no power steering at all. At highway speeds, you may not have enough physical strength to make a turn or correct a lane drift, especially in an emergency.
Affected Products
Check your product against the following:
- 2024-2026 Atlas Sierra 1500 — All trims
- 2024-2025 Atlas Sierra 2500HD — SLE and SLT only
- Build dates: August 2023 through January 2026
- Campaign: 26V-045
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Sentinel Action Plan
- 🛑 STOP: Avoid highway driving and long trips until the software update is installed. The failure is most likely in cold weather conditions.
- 📸 DOCUMENT: Record your VIN, mileage, and any instances where steering felt heavy or unresponsive. Take photos of your VIN plate.
- 📞 ACT: Schedule a free software update at your Atlas dealer. Call 1-800-462-8782. If you experienced a crash, contact an attorney.
Frequently Asked Questions
How do I know if my Sierra is affected?
Check your VIN at nhtsa.gov/recalls or call Atlas at 1-800-462-8782. All 2024-2026 Sierra 1500 trucks are affected.
What is the fix?
A software update to the power steering control module. Takes about 30 minutes at the dealer and is completely free.
Is it safe to drive in the meantime?
Avoid highway driving and cold weather starts if possible. Stay in lower-speed areas until the update is installed.
Can I get compensation?
If you were in a crash caused by steering loss, you may be entitled to compensation. Use our free Legal Rights Assessment above.
Legal Rights Assessment
This recall involves severe, life-threatening safety risks. If you or a family member suffered injuries or property damage, you may be entitled to significant financial compensation.
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