The Hazard
CLASS 1 WARNING: CARBON MONOXIDE POISONING
VESTA.DS is recalling VST brand tankless water heaters. The water heaters can leak carbon monoxide. Carbon monoxide is a dangerous gas that can cause serious injury or death. Stop using the water heaters immediately.
The company has received 33 reports of cracked exhaust ducts.
Why This Happens: Technical Breakdown
The recalled water heaters have a problem with their exhaust system. Specifically, the exhaust ducts can crack. When these ducts crack, dangerous exhaust fumes can leak out of the unit. These fumes contain carbon monoxide (CO), a colorless and odorless gas.
Carbon monoxide is extremely dangerous because it prevents your blood from carrying oxygen. Exposure to CO can cause headaches, dizziness, weakness, vomiting, chest pain, and confusion. High levels of CO can lead to loss of consciousness and death. Because of the risk of carbon monoxide poisoning, it is important to address this recall immediately.
Affected Products
Check your product against the following:
- VRS-150
- VRS-199
- VRP-150
- VRP-199
- VRS Plus-150
- VRS Plus-199
- VRP Plus-150
- VRP Plus-199
- VTS-150
- VTS-199
- VTP-150
- VTP-199
Check Your Product
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Sentinel Action Plan
- STOP: Stop using the recalled water heaters immediately.
- DOCUMENT: Check the side of your boiler for the model number. See if it is one of the recalled models.
- ACT: Contact VESTA.DS for a free repair. You can call them or visit their website.
Frequently Asked Questions
How do I know if my water heater is recalled?
Check the model number on the white label on the side of the boiler. If it matches one of the recalled models, it is part of the recall.
What is carbon monoxide?
Carbon monoxide is a dangerous, odorless, and colorless gas that can cause serious illness or death.
What should I do if I think my water heater is leaking carbon monoxide?
Leave the building immediately and call 911 or your local fire department.
Can I get compensation?
If you suffered injuries or property damage, you may be entitled to compensation. Use our free Legal Rights Assessment above.
Legal Rights Assessment
This recall involves severe, life-threatening safety risks. If you or a family member suffered injuries or property damage, you may be entitled to significant financial compensation.
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