URGENT RECALL: Build-A-Bear Heartwarming Hugs Plush Bear

The Hazard

CHOKING

Build-A-Bear Workshop is recalling their Heartwarming Hugs plush bears. The bear has a pouch with a heart filled with ceramic beads. The zipper on the pouch can break, and the beads inside are a serious choking hazard for young children. If a child swallows the beads, it could lead to serious injury or even death.

About 36,000 bears were sold in the United States and 520 in Canada. There has been one report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported.

Technical Breakdown

The Heartwarming Hugs bear has a design flaw that can lead to a dangerous situation. The pouch containing the ceramic beads is intended to be heated or cooled. However, the zipper securing this pouch is not strong enough. It can break or the zipper slider can detach, especially when handled by children.

If the zipper breaks, the ceramic beads inside the heart can spill out. These small beads pose a significant choking hazard to young children, especially those under 3 years old, as they are likely to put objects in their mouths. Build-A-Bear is urging customers to immediately stop using the bear and return it for a refund to prevent any potential harm to children.

Affected Products

  • Heartwarming Hugs weighted plush bear with model number 034464.

Sentinel Action Plan

  1. STOP: Immediately take the Heartwarming Hugs bear away from children.
  2. DOCUMENT: Check the bear for the model number 034464 on the label sewn into the back of one of its legs.
  3. ACT: Return the bear to a Build-A-Bear Workshop store for a full refund, or contact Build-A-Bear at 844-541-0144 or ProductHotline@buildabear.com for instructions.

FAQ

What is being recalled?

The Build-A-Bear Workshop Heartwarming Hugs plush bear is being recalled due to a choking hazard.

How do I know if my bear is part of the recall?

Check the label on the bear’s leg for the model number 034464.

What should I do if I have the recalled bear?

Stop using the bear immediately and return it to Build-A-Bear for a refund.

Can I get compensation?

If you suffered injuries or property damage, you may be entitled to compensation. Use our free Legal Rights Assessment above.