The Hazard
BURN HAZARD
ZWILLING J. A. Henckels is recalling their electric water kettles because the handle can loosen or detach. This can cause hot water to spill, creating a serious burn risk to anyone nearby. Stop using the kettle immediately and follow the instructions below to get a free repair or replacement.
The company has received 163 reports of the kettle’s handle separating or loosening, including one second-degree burn.
Technical Breakdown
The ZWILLING electric kettles (both the ENFINIGY and ENFINIGY Pro models) have a problem with the way the handle is attached. Over time, the handle can become loose or even completely separate from the kettle. This is a major safety issue because when the handle fails, the hot water inside can spill out unexpectedly.
The company has received reports of incidents where the kettle handle separated, including one report of a second-degree burn. They have also received numerous reports of handles loosening.
Affected Products
- 53101-200 (1.5L ENFINIGY Electric Kettle)
- 53101-201 (1.5L ENFINIGY Electric Kettle)
- 53101-500 (1.5L ENFINIGY Electric Kettle Pro)
- 53101-501 (1.5L ENFINIGY Electric Kettle Pro)
- 53101-502 (1.5L ENFINIGY Electric Kettle Pro)
- 53101-503 (1.5L ENFINIGY Electric Kettle Pro)
- 53101-504 (1.5L ENFINIGY Electric Kettle Pro)
Sentinel Action Plan
- STOP: Immediately stop using the recalled ZWILLING electric kettle. Do not attempt to repair it yourself.
- DOCUMENT: Check the bottom of the kettle and its power base for the model number. See if your model number is on the list of recalled kettles.
- ACT: Contact ZWILLING J. A. Henckels for a free repair or replacement. You can call them toll-free at 866-963-4583, email them at enfinigy-kettle-recall@zwilling.com, or visit their website at zwilling.com/kettle-recall or zwilling.com and click on “Recall”.
FAQ
What kettles are being recalled?
The recall includes ZWILLING J. A. Henckels Aktiengesellschaft Enfinigy Kettle (1.5 l) and Enfinigy Kettle Pro (1.5 l). Check the model numbers listed above.
What should I do with my recalled kettle?
Stop using it immediately and contact ZWILLING for a free repair or replacement.
Can I get compensation?
If you suffered injuries or property damage, you may be entitled to compensation. Use our free Legal Rights Assessment above.